The Process 
Surgance provides organizations with a systematic and consistent way to conduct collaborative meetings that produce better results in less time using the proven WildWorks
Results-based Conversation™ (RbC) model of facilitation.
Six effective principles guide both the flow of a collaborative session and the specific exercises, assignments and breakouts during the session—one of the key differences between Surgance's approach and traditional facilitation.
Much of traditional facilitation is “personality based”. That is, the
quality of the work done is directly tied to the experience, expertise and personality of the individual facilitating the work.
Surgance's method for collaborative work is “process based”. That is, the quality of the work accomplished is a direct result of the principle-based process that guides the session’s specific design and conduct.
Thus, the collaborative work experience is very different from both common day-to-day activities as well as many other types of facilitated meetings. This experience includes:
- The use of breakouts to allow for parallel processing of ideas
- The reporting of all breakouts back to the overall group to allow for the emergence of commonalities and new ideas
- The use of templates to focus the work
- The use of a specific agenda designed to guide the work
- Very little “direct” facilitation of group work
An experienced RbC facilitator, Surgance's Executive Director, Brian Audia, effectively guided this prolific workgroup of community leaders through the RbC process at the request of its visionary leadership.
As an added bonus, WildWorks' CEO and Founder, Tom McGehee, who developed the RbC model, co-facilitated the process with Brian. Sharing Surgance's passion for community transformation, Tom fully understood the significance of this event. Because of his relationship with Surgance and Brian, Tom cleared his consultative schedule specifically to be in Las Vegas for this event.